Nordfab Americas Privacy Policy

Last Modified:  February 17, 2021



Nordfab LLC (“Nordfab,” “we,” “us,” or “our”) is committed to protecting your privacy.  This Privacy Policy (“Policy”) describes our practices for collecting, using, maintaining, protecting, and disclosing information that we may collect from you or that you may provide to us (i) through our website at and any successor URL or subdomain thereof (collectively, our “Website”); (ii) in electronic messages exchanged with us;  (iii) when you sign up for Nordfab’s e-mailing lists or Nordfab newsletters;  or iv) when you use/access our licensed online sales and design services, software, or associated mobile applications (collectively, “Nordfab Services”). This Policy does not apply to any other information we collect by any other means.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you can choose not to use our Website or Nordfab Services. By accessing or using our Website, the Nordfab Services, or by otherwise sharing information with us, you agree to this Policy and expressly consent to all uses of your Personal Information as stated in this Policy. This Policy may change from time to time. When we make changes to this Policy, we will post the updated Policy on our Website and update the Policy’s “last modified” date.  We will also provide notice of any material changes as explained in the section below titled “Changes to Our Privacy Policy.” Your continued use of our Website or Nordfab Services after we make changes is deemed to be acceptance of those changes. 

What information do we collect from you?

The information we collect may include information by which users may be personally identified or information about a user that is maintained in personally-identifiable form (collectively “Personal Information”). Personal Information may include the following:

  • If you (or a company you represent) has, has had, or may have a business relationship with Nordfab:  your name, business e-mail address, business phone number, business address, job title, company/business name,  submitted to us when you sign up for Nordfab’s e-mailing lists, newsletters, or register for Nordfab Services;
  • Your name, and personal e-mail address, physical address, and phone number, other than as stated  above;
  • The content of your electronic messages to us and other information you provide in your electronic messages to us;  
  • Browser language, browser type, geographical location, IP addresses, user IDs, and activities on the Website, as further described below.  

We will not request, nor should you submit through the Website or Nordfab Services, any sensitive information such as credit card or bank account information or driver’s license or other government-issued identification information. The Website is not intended for children under 16 years of age, and no one under the age of 16 may provide any information to us or others on or using our Website. We do not knowingly collect Personal Information from children under the age of 16.

Why do we collect Personal Information and how do we use it?

We collect, store and use Personal Information when you or the company you represent, use or buy our products or services, as necessary to deliver, improve, or customize the products or services you may buy, to provide the Nordfab Services, to provide support and customer service for our products and services and the Nordfab Services, and for internal administrative purposes such as accounting and auditing. We may use the Personal Information to send you operational information about our products and services, for contractual and financial reasons relating to your business relationship with Nordfab, and to fulfill our legal obligations.

We also collect, store and use Personal Information for marketing purposes. We may use your Personal Information to market our products and services, provide you with information about new products and services, answer questions and requests, and to send you newsletters and invitations to our events.

How long do we keep hold of your information? 

We retain Personal Information only for as long as reasonably necessary to achieve the purposes defined in this Policy, unless a longer or different retention period is required or permitted by applicable law.

Whom might we share your information with? 

If you or the company you represent has, has had, or may have a business relationship with Nordfab, we may share your Personal Information with that company, and with business partners representing Nordfab in order to provide the service and products you require. Your Personal Information will also be shared with third-party service providers contracted by Nordfab to support its products and services and to perform business functions on Nordfab’s behalf, such as software service providers for storing data. Nordfab does not sell or share Personal Information with third-party service providers for their use in their own direct marketing activities. We may share anonymous usage data relating to the Website and Nordfab Services that has been de-identified, anonymized or aggregated in a way such that it cannot be used to specifically identify any particular Personal Information or identify any particular individual, with third-party service providers for analytical and statistical purposes aimed at improving Nordfab’s products and services and the Nordfab Services.

Does Nordfab use cookies?

Yes, we use cookies to compile aggregate data about Website traffic and Website interaction so that we can offer better Website experiences and tools in the future. 

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.

For further information, search in your web browser: "how to control and manage cookies". 

What type of cookies do we use?

The Website uses first-party cookies which are cookies that are placed on your device directly by the website you are visiting and used by us only. 

We also use third-party cookies that are cookies placed on your device by a third-party and used for storing preferences and data necessary to use our entire site. We use the third-party cookies for tracking user generated trends and patterns with the help of web statistics providers, such as, for example, Google analytics and HotJar. We might also use third-party cookies for advertising purposes, such as, for example, Google Ads.  All third-party cookies are used exclusively by the Website and the web statistics and advertising provider. We do not share this information with any other third party.

First-party and third-party cookies 

The Website may use cookies of the following kinds: 

Strictly necessary cookies

These cookies are essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms.  These cookies will generally be first-party session cookies and will not store any personally identifiable information.
Monotype web font provider 

Functional cookies

Also known as “preference cookies,” these cookies allow a website to remember choices you have made in the past, like what language you prefer or what region you are in, in order to provide enhanced functionality and personalization. These are first-party cookies. 

Performance cookies

Also known as “statistics cookies,” these cookies collect information about how you use a website, like which pages you visited and which links you clicked on so that we can measure and improve the performance of our site. All information these cookies collect is aggregated and therefore anonymous. These are generally third-party cookies. 

  • Google Analytics to track user behavior and website performance, see further information on Google analytics tracking below
  • Google Tag Manager collects information about the user and the activity on the website with the purpose of analytics and reporting 
  • Sitecore Experience Analytics to track visitor behavior
  • ClickDimensions to track visitor behavior
  • HotJar to measure and observe user behavior 
Marketing cookies

These cookies are also called “targeting or advertising cookies” and may be used to deliver relevant ads to users across websites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. These are persistent cookies and almost always of third-party provenance.

  • Google Tag Manager used by Google Ads for experimenting with advertisement efficiency across websites using their services
  • ClickDimensions to track visitor behavior and market e-mail based on user preferences
  • LinkedIn Insights collect information about the users to promote products through partners and other platforms
  • Facebook Pixels with the purpose to show more relevant ads to the user
  • YouTube collects information about the users and their activity on the website through embedded video players with the purpose of delivering targeted advertising
  • Wistia might collect information about the users and their activity on the website through embedded video players for the purpose of tracking video views
  • SketchUp might collect information about the users and their activity on the website through embedded video players for the purpose of tracking video views

Nordfab uses the following service providers to communicate with our website visitors:

  • Sitecore forms used to validate and store information you enter in the forms on the site
  • Dynamics CRM 365 integration of Sitecore web contact forms to CRM leads accounts
  • Userback allows users to provide feedback or request assistance

Google Analytics

Google Analytics is a web analytics tool that helps Nordfab understand how visitors engage with our website. We can view a variety of reports about how visitors interact with our website so we can improve it. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. All website owners using Google Analytics are required to have a privacy policy that fully discloses the use of Google Analytics.

Google Analytics Cookies

Like many services, Google Analytics uses first-party cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Browsers do not share first-party cookies across domains cookies.

Google's Use of Analytics Data

Nordfab has control over what data we allow Google to use. We have decided to share this data with Google by using the Google Analytics Data Sharing Options. These options allows to improve Google products and services. Nordfab can change these options at any time.

Browser opt-out

To provide website visitors more choice on how their data is collected by Google Analytics, Google has developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information from being sent to the website itself or to other web analytics services.

Foreign law applicability

Nordfab manages the Website and provides its products and services and the Nordfab Services from the United States. It is possible that certain information will be stored on servers in multiple other countries on the “cloud” or other similar distributed hosting platforms. If you are accessing the Website, exchanging electronic messages with us or accessing the Nordfab Services from countries outside of the United States with laws governing personal data collection, use, and disclosure that differ from United States laws, you are expressly and knowingly consenting to the transfer of your Personal Information from your home country to the United States and other jurisdictions as indicated above, and to our use of such Personal Information in accordance with this Policy.

Contact Information

If you wish to contact us regarding your Personal Information please use the following contact information:
Nordfab LLC, 150 Transit Avenue, Thomasville, NC, USA, Phone: 1-336-821-0801


Get in touch

Contact Nordfab Americas